Data protection guidelines
Sumu is a product of OceanGate for Smart Technologies LLC, an Omani technology company. Sumu brings invoicing, payment tracking, expense management, accounting, and financial reporting into one integrated platform. We are committed to protecting your privacy and handling your information in line with Oman's Personal Data Protection Law (PDPL).
Sumu privacy policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit, subscribe, register, or make a purchase from https://joinsumu.com (the "Site").
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual pages you view, what websites or search terms referred you to the Site, and how you interact with the Site. We call this automatically-collected information "Device Information."
Data files placed on your device, often including an anonymous unique identifier. ( Learn more about cookies and how to disable them: http://www.allaboutcookies.org )
Track actions on the Site and collect IP address, browser type, ISP, referring/exit pages, and timestamps.
Electronic files to monitor site usage and interaction.
Collect traffic-related information and interaction behavior to help us understand and improve the Site.
When you subscribe or make a purchase through the Site, we collect information such as your name, email address, company and billing details, and any other relevant data necessary to process your subscription or invoice. Card payment details are collected and processed directly by our licensed payment service provider, not stored by Sumu.
How we use your personal information
We use the collected Order Information to:
- Process your orders, payments, and generate invoices
- Communicate with you
- Screen for potential fraud or risks
- Provide you with information or promotions related to our services, when aligned with your preferences
We use the collected Device Information to:
- Improve and optimize the Site experience
- Analyze customer interactions for performance tracking
- Screen for potential risk and fraud
Your rights
As a data subject under Oman's Personal Data Protection Law (PDPL):
- You have the right to access, correct, or update your personal information, withdraw your consent at any time, request a copy of your data, and request deletion of your information, subject to our legal and tax record-keeping obligations.
- You may exercise these rights, or raise a data protection concern, by contacting us at support@joinsumu.com. We aim to respond within 45 days, as required under the PDPL.
- You also have the right to lodge a complaint with Oman's Ministry of Transport, Communications and Information Technology (MTCIT), the regulator responsible for the PDPL.
Do not track
Please note, we do not alter our Site's data collection practices when we detect a "Do Not Track" signal from your browser.
Data retention
We retain your personal information for as long as necessary to provide our services and to meet Oman's tax, e-invoicing, and other legal record-keeping requirements. You may request deletion of your information at any time, subject to those legal obligations.
Cross-border data transfers
Your information may be processed and stored on secure cloud infrastructure located outside Oman. Where this happens, we take steps to protect your data consistent with the PDPL's requirements for cross-border transfers.
Minors
Our Site is not intended for individuals under the age of 18.
Changes
We may update this Privacy Policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons.
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